Microsoft RMS

With 20 years of performance and reliability, 30,000 customers worldwide, and extensive features, Microsoft Dynamics Retail Management System (RMS) has proven to be an industry leader in retail software programs. RMS is a comprehensive retail solution that provides a platform for small to mid size retailers to automate POS processes, implement controls, and integrate multiple sales channels and enterprise software programs.

Features at a Glance
Microsoft RMS has features and functionality to suit multiple retail environments. Below are a just a few ways RMS can work for you. Please contact us for a demonstration of RMS or to request additional information.

Setup and Configuration
Microsoft RMS is extremely open, flexible, and customizable. RMS installs easily on multiple hardware platforms with industry standard peripherals. With RMS, get simple setup and configuration features like these:

• Setup POS screens to display up to the minute store and customer information, custom POS buttons quickly access your preferred web sites, and frequently used software applications.
• Utilize built in wizards for quick and easy entry of your company data including suppliers, inventory, and customers.
• Customize fields for tracking detailed customer information and reporting, including, birth date, favorite items, and discounts.
• Add terminals and additional stores easily, enable multi store communication via Headquarters solutions.

Inventory and Purchasing Management
Microsoft RMS provides expert management of your purchasing and receiving, and tracks inventory efficiently and accurately. With support for multiple inventory types, including standard, serialized, kit, assembly, matrix, lot matrix, voucher, and weighed all of your items will be managed with RMS. Along with smart inventory and purchasing management, see the following features:

• Support for an unlimited number of inventory items and transactions; your database grows with you.
• Management of multi dimensional item attributes including style/color and size for apparel and shoes.
• Tracking of item movement and automatic calculation of inventory replenishment based on reorder point/restock level or quantity sold.

Fast Transaction Processing and Card Processing
Process your transactions faster with RMS’s intuitive, graphical touch-screens and customizable keyboard shortcuts. RMS provides flexible, integrated credit, debit and gift card processing options. Improve transaction processing with these additional features:

• Customizable, secure, transaction screen with immediate access to information required by the sales reps, including inventory detail and customer data.
• Easy access to special transactions including work orders, quotes and special orders.
• Support for multiple tenders, integrated card processing, gift cards, and signature capture.

Customer Management and Marketing
Provide superior customer service and implement store and chain wide marketing programs with RMS. Use the customer data in RMS to help create mailings targeted directly to customers' special interests. See the following capabilities within customer management and marketing with RMS:

• Develop customized pricing, sales, and promotions.
• Provide automatic discounts and special pricing to customers.
• Instantly access a complete history of purchases, payments, and account information at the POS.
• Broadcast advertising via secondary monitors to customers waiting in line, including web sites, images, and advertisements.

Employee Management
Microsoft RMS provides customized management and performance tracking and reporting for sales representatives. Just a few of the features are as follows.

• Set up sales rep commission structures, and bonuses.
• Track sales, performance targets and quickly see which associates sell best.
• Manage tasks with a calendar event planner, reminder messages, and cashier messaging.
• Track and manage employees’ time and productivity with a built-in time clock, customized reports, and logs.

Reporting
Microsoft RMS provides a customizable report suite, designed to help retailers manage their operations. See these additional features in RMS reporting:

• Save any report modification as a custom report.
• Filter, hide, sort, and group data the way you want; drill down from summary reports to detailed reports.
• Preview, print, email, or export data in multiple formats.

Integration
Microsoft RMS is not just a POS, but a platform for your business that will accommodate your unique needs including extensions for eCommerce solutions, handheld and mobile/wireless stations, and integration to financial systems. RMS enables the following via integration:

• Work with familiar Microsoft Office system applications.
• Work with compatible peripherals.
• Extend RMS’s functionality to handheld/wireless solutions for inventory and mobile POS.
• Integrate multiple retail channels, including warehouse and web store.
• Integrate Financial Systems including QuickBooks, and GP.

Downloads: RMS Feature Sheet, RMS What’s New

Additional Information: How Microsoft Dynamics RMS can help with PCI compliance.